FAQs

A pellet stove burns small, compressed wood pellets to create steady, controllable heat. Unlike a traditional log burner, it lights itself automatically, adjusts the fire for maximum efficiency, and requires very little maintenance.

Modern Klover pellet stoves are over 90% efficient, meaning more heat goes into your room and less up the flue. This makes them one of the most cost-effective and environmentally friendly ways to heat your home.

Running costs are competitive compared with gas and electricity. Because of their high efficiency, you’ll use fewer pellets to achieve the same warmth, and pellets themselves are relatively affordable and widely available.

Yes – a small amount. Electricity powers the automatic ignition, pellet feed and control systems. Energy use is minimal, roughly similar to a light bulb, but allows precise control and impressive efficiency.

Most Klover models come with a control panel, remote control and Wi-Fi connectivity via the Klover Home app. You can turn the stove on or off, adjust the temperature, and even schedule it to heat the room before you get home.

Yes. Pellet stoves use a renewable, low-carbon fuel made from by-products of the timber industry. They produce significantly lower emissions than open fires or old wood burners and meet strict Ecodesign 2022 standards.

Klover stoves feature an automatic self-cleaning system, clearing ash from the burn chamber and keeping the stove running efficiently. You’ll just need to empty the ash pan occasionally and book an annual service to keep it performing perfectly.

Not necessarily. Pellet stoves can often be flued directly through an external wall, making installation flexible even in homes without a traditional chimney. We’ll advise on the best option when we carry out your survey.

That depends on your room size and insulation. Our team will assess your space and recommend the right model – ensuring the stove runs efficiently and provides comfortable, balanced warmth.

Every Klover stove sold contributes to reforestation through the company’s 12 Trees Programme, and more than half of all heating pellets used in the UK are produced domestically from sustainably managed forests. It’s efficient heating with a genuinely positive environmental impact.

We’re trusted local specialists with years of experience installing wood and pellet stoves across Thaxted, Saffron Walden, Great Dunmow, Bishop’s Stortford, Braintree, Cambridge and surrounding areas. We combine experience,  honest advice, quality installations and ongoing support – helping you enjoy reliable, low-carbon heating with confidence.

Yes. In fact, pellet stoves are one of the safest solid-fuel options for thatched homes. Pellets contain very little moisture, so they burn cleanly and produce virtually no creosote unlike traditional wood. They also operate with lower flue temperatures and don’t emit sparks at the chimney top, reducing risks associated with heat transfer and stray embers. For many thatched properties, a pellet stove is a cleaner, safer and more controllable choice.

Yes, pellet stoves can be suitable for houseboats, provided the correct installation method and flue system are used. They offer efficient, controllable heat with very low emissions, which is ideal for smaller, well-insulated spaces. However, every boat is different, so the installation must follow marine safety requirements, use the right flue and ventilation setup, and be carried out by someone familiar with boat installations. We’re always happy to advise on whether a pellet stove is right for your boat and what’s needed for a safe, compliant installation.